Privacy Policy

This Privacy Policy explains how AlderGuard IT, LLC (“AlderGuard,” “we,” “us,” or “our”) collects, uses, and protects information when you visit this website or contact us, including through our contact form and SMS text messaging program.

Information we collect

When you use the contact form on this site, we collect the information you provide, which may include your name, email address, phone number, and the content of your message. If you opt in to SMS messaging, we also collect your mobile phone number and your consent status.

How we use information

We use the information you provide to respond to your inquiry, coordinate support or scheduling, and communicate about the service you requested. If you opt in to SMS, we use your mobile number to send messages related to support requests, appointments, service updates, and customer care, as described in the SMS terms below.

SMS messaging

SMS consent is optional and is never a condition of purchasing any AlderGuard service. Message frequency varies based on your interaction with AlderGuard. Message and data rates may apply. You can reply STOP at any time to opt out of SMS messages, or reply HELP for help.

Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties, affiliates, or lead generators for their marketing or promotional purposes.

How we share information

We do not sell personal information. We may share personal information with service providers that process information on our behalf to operate this website or provide requested services, such as hosting, email delivery, and communications infrastructure. Mobile phone numbers, SMS opt-in data, and SMS consent information are not shared with third parties or affiliates for their marketing or promotional purposes. We may also disclose information when required by law.

Data retention

We retain contact and SMS consent information for as long as reasonably necessary to respond to your inquiry, provide services, and comply with our legal and recordkeeping obligations.

Your choices

You can opt out of SMS messages at any time by replying STOP, or by contacting us directly. You can request access to, correction of, or deletion of the information you have provided by emailing us using the contact information below.

Children's privacy

This website and its services are intended for business contacts and are not directed to children.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent update.

Contact us

Questions about this Privacy Policy can be sent to compliance@alderguard.com.